Refund policy

How to make a return

We want you to be completely satisfied with our products and service. As a result, we offer a 30 days to make a return. Simply return your order to us within 30 days of purchase and we will refund you the price you paid for the merchandise, less shipping. Material should be in unused condition to be refunded. Custom manufactured colors may be excluded. Special or very large orders may be subject to a restocking charge.

Please ship your return and packing list within 30 days to:

Return Dept.
Pro-Dec Products, Inc.
5000 Gulf Fwy., Bldg. 6
Houston, TX 77204

If you require replacement parts
Please order those via our website as a new order.

How refunds are applied
Refunds are applied to your credit card or a credit can be issued for the price of the merchandise returned if returned unused within 30 days of receipt. Return shipping or restocking charges may apply as noted above. 

Additional comments
Custom manufactured products may be excluded. Larger orders cancelled after shipment may be subject to a 20% restocking charge.

Contact Us
If you have any questions, please email us.

WE VALUE YOUR BUSINESS AND WORK TO REMEDY ANY CONCERNS YOU HAVE!